I received a call in my office from staff on the unit, asking if Ross was available. One of his kids was having a rough time, and they hoped Ross could prevent further escalation. I assured staff we would be over in a few minutes.
When we arrived in the building, the door to one of our friend's office was open. Ross immediately stepped inside to say hello. Just as my coworker began to excitedly greet Ross, Ross instantly turned and left the office, guiding me around the corner. As I followed at the end of the leash, I saw a child step from behind the corner and exclaim, "Buddy!" Ross had somehow known he was there, and his mission was to see the child, not his adult friend.
As the boy began to pet and coo at Ross, another boy approached Ross as well. The second boy had never shown an interest in Ross before, but suddenly was drawn to Ross. The boys sat on the floor, where Ross covered their faces, ears, necks, heads, and hands in kisses. They laughed as his tongue tickled them, only encouraging Ross more. The boys rolled on the floor, petting and talking to Ross, and laughing uncontrollably. Crisis diverted.
As the clock neared 5:00pm, Ross began to disengage. Staff cued the boys that it was time to move on to dinner, and Ross began moving towards the outer door. He had done his job, and it was time for everyone to move on. Ross gave each boy one last kiss, and each boy gave me a side hug, as we said goodbye for the day.